The Israel Museum, Jerusalem
Programs and Events   VisitingAccessibility  
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Accessibility Coordinator: Dalia Lazar, 052-4642080
Head of Visitor Services: Suzy Gabison 052-4642089
Accessibility Call Center: 02-6708811
Email contact:
• There is a parking lot designated for disabled visitors near the main entrance to the Museum and the Second Temple Model entrance

• Museum entrance and passages are wheelchair-adapted

• Accessories for the visually-impaired, hearing-impaired and wheelchair users are available in the main entrance pavilion

• Audio systems for the hearing impaired are available at the ticket counters

• Ticket and information counters are wheelchair accessible

• Admission discounts for holders of disability card

• Admission discounts for wheelchair users (admission is free to an escort)

• Admission is free to blind visitors and their escort

• Entry is permitted for service animals only

• Disabled visitors escort available by appointment

• Audio guide in several languages ​​including inspirational loop

• Accessibility maps in English and Hebrew - details at the information desk

• Wheelchairs are free and available at the information desks

• Lockers available in the entrance pavilion - details at the information desks

• Automatic cash teller adapted to wheelchair users

• A transit vehicle seating four is available to assist those who have difficulty walking through the Route of Passage
• A cloakroom and folding chairs are available near the elevators

• Elevators, stair lifts, and ramps are available in the various galleries (there is no Shabbat elevator)

• The Museum’s restaurants and shops are wheelchair accessible

• Rest rooms are equipped with wheelchair accessible stalls and have alarm buttons

• The Sculpture Garden is not accessible to wheelchair users  (there are, however, several accessible vantage points that overlook the Garden)

• The lower level in the Shrine of the Book is not accessible to wheelchairs

  • • Guided tours are partially adapted

    For information about transportation to and from the Museum,  please see here >>